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Cookies Policy

COOKIES POLICY OF QUANT’ S WEBPAGE AND DEBT MANAGEMENT PLATFORM

1. Introduction

“QQuant Master Servicer Servicing of Loans and Credits Single Member SA” (hereinafter “Quant”) has in place a strict policy for the protection of the privacy of users and visitors (hereinafter collectively referred to as “the User” or “the Users”) during their browsing and use of the Webpage “www.qquant.gr” (hereinafter the “Webpage”) and of the Debt Management Platform “https://myaccount.qquant.gr/” (hereinafter the “Platform”). The Webpage and the Platform are jointly referred to herein as the “Website”.

This Cookies Policy provides you with more information about which cookies we use on the Website, how long they are kept, for which purposes we use them and how they can be disabled. You can find more information at the link All About Computer Cookies – Session Cookies, Persistent Cookies, How to Enable/Disable/Manage Cookies (allaboutcookies.org).

On your first visit to the Webpage a “Cookies Settings” pop-up window appears in order for you to select the cookies which you consent to be used. Afterwards, each time you visit the Webpage, a blue round icon will appear which directs you to the “Customize Consent Preferences” pop-up window where you can change your settings.

The Platform uses only necessary cookies, which are always activated, because otherwise your smooth browsing and use of the Platform is not possible.

It should be noted that refusing very basic forms of cookies, such as necessary cookies, may make it difficult to use and browse the Website, or even prevent it from functioning properly. For this reason, they are always activated.

The Cookies Policy is an integral part of the “Personal Data Protection Policy” and the “Terms of Use” of the Website, the texts of which we kindly request you to read carefully. You will find them at the link https://www.qquant.gr/en/personal-data-protection-policy-en/  and https://www.qquant.gr/en/terms-of-use-eng/ respectively, posted on both the Webpage and the Platform.

2. What are Cookies

Cookies are small text files which are sent by the web server which “supports” the Website and are stored in the browser of your electronic device (computer, mobile phone, tablet or other electronic device) that you use during your visit on the Website.

They help the Website function more efficiently and your experience of browsing and using it. Cookies do not cause damages to Users’ computers, they are not viruses and cannot be used to run programs.

3.Types of cookies

3.1. In terms of duration

Session cookies

These are cookies that are automatically deleted when you close your browser. Session cookies are used to identify and/or preserve content that you enter during a session on the Website and are active throughout the specific session. They are also trackers regarding which server you first connected from to the Website. Because this Website uses more than one servers to manage Users’ “traffic”, it is important to know which server manages your own “traffic”, an information provided by the session cookies.

Persistent cookies

These cookies remain stored on your electronic equipment until completion of their predetermined validity period. These cookies are used when the server of the Webpage may need to know who you are for more than one visits (e.g. to remember your username or your preferences regarding the customisation of the Webpage). They are also used to collect statistics.

3.2. In terms of origin

First-party cookies

These are cookies that are installed on your device’s browser by the Website. This includes the assignment of a unique identifier to you for the purpose of tracking your browsing on the Website. Website administrators often use first-party cookies to manage visits and for identification purposes.

Third-party cookies

These are cookies used by third parties, such as e.g. analytics systems.

These cookies may be used to derive statistical inferences and to improve the targeting of promotional activities and your experience as a visitor. For more information about third-party cookies used by our Webpage, please follow the link https://marketingplatform.google.com/about/analytics/terms/us/

Our Webpage has no control over third-party cookies. These third parties act as independent controllers and provide information about how they process personal data and information from cookies on their own websites.

3.3. In terms of purpose

From the following categories of cookies, you can choose which ones you will have activated or deactivated each time you visit the Webpage. You may modify these settings and withdraw your consent at any time. 

Necessary Cookies

They are the absolutely necessary cookies in order to ensure the correct and smooth operation of the Website. They store the User’s preferences regarding the use of optional cookies.

Usually, these cookies are first-party and session cookies.

These cookies are always activated, otherwise your smooth browsing and use of the Website is not possible.

The Platform uses only necessary cookies.

Functionality cookies

These cookies help the Webpage “remember” the User’s choices and provide you with a more personalised browsing experience, by storing information such as the region in which the User is located, the preferred language, what choices the User has made in previous visits to our Webpage. Please note that choice of memorising your passwords is not recommended. If you choose so, you should be aware that they are stored in the browser and not on a Quant server.

In addition, they can be used when the User selects some of the features of our Webpage, such as sharing its content.

If you do not allow these cookies, then some or all of these services may not function properly. 

Performance and Analysis Cookies

These are cookies whose purpose is to improve the attractiveness, content and functionality of the Webpage. For example, we can determine the frequency of traffic, by collecting information such as the number of people who visit the Webpage as well as which specific links they browsed, but also the number of those who return to it, the keywords used in the search field, the location of the User, such as the country from which it is accessed, etc. They record the pages you visit, the time you stay on them as well as the points of your interest. They enable us to evaluate the effectiveness of the various features of the Webpage, discover errors and develop new features.

It should be noted that data may be sent to Google Analytics through these cookies.

Google Analytics
Please note that we use Google Analytics in order to provide you with the best possible User experience. The use includes the function of “Universal Analytics”. This makes it possible to connect data, sessions and interactions between multiple devices to a pseudonymised User Identity and thus to analyse a User’s activity in multiple devices.

Google Analytics use cookies that help the Webpage analyse how Users interact with it. The information generated by these cookies about your use of the Webpage is often transferred to and stored on a Google server in the U.S.A.

It is noted that Google Analytics on the Webpage have been extended to include IP address anonymisation to ensure the anonymous collection of IP addresses (called “IP masking”). The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. The data will be processed in the U.S.A. in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). You can find more information at the link https://marketingplatform.google.com/about/analytics/terms/us/.

You can prevent Google from collecting data generated by cookies and related to your use of the Webpage (including masked IPs addresses) and from processing such data by downloading and installing the “Browser Add-on” from your browser.

Cookies that allow you to object (“opt-out cookies”) will prevent the future collection of your data when you visit the Website. To prevent “Universal Analytics” from collecting your data between different devices, you must opt ​​out from their use from all the systems you use. If you select the link Disable Google Analytics, the “opt-out cookie” will be activated. In the event that you object to Google Analytics, you may not be able to use all of the Webpage’s functions to their full extent.

4.How you can manage Cookies
If you wish none of the cookies categories to be stored on your terminal device, please do not visit the Website at all and do not use the Website at all. You can freely choose and change your preferences regarding Cookies, every time you visit the Webpage, via the blue round icon which directs you to the pop-up window “Customize  Consent Preferences” where you are offered the option to change your settings. It goes without saying that using a tracker to store your choices is part of the necessary technical measures.

It is noted that you can at any time delete all cookies stored on your computer or any other electronic device, as well as customise most browsers, so as to prevent their storage, by following the instructions of each browser:

If you are using another browser, please consult the information of its provider.

If you do this, however, you may need to manually customise some preferences each time you visit the Website, while some of its functions and features may not work.

5.DASHBOARD OF QUANT’S PLATFORM COOKIES

Necessary Cookies

 

Cookie’s name Description Duration Τype Provider
UID customer Randomly generated Temporary ID used for authentication. This cookie is destroyed when you log off.

 

 

Session First party myaccount.qquant.gr

 

 

Request Verification Token This is an anti forgery cookie, it is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the User and is destroyed on closing the browser.

 

 

Session First party myaccount.qquant.gr

 

 

ASP.NET_SessionId This is used to allow the site to keep track of a visit session. It is used when completing online payments.

 

 

Session First party myaccount.qquant.gr

 

 

NSC_XXXX Platform uses more than one servers to provide webpages. When you visit the Website, you are assigned to one of several servers. This cookie is required to track which server you are communicating with in order to present a consistent User experience. This cookie does not identify you personally and is not linked to any other information we store about you.

 

 

Session First party myaccount.qquant.gr

 

 

 

6.DASHBOARD OF QUANT’S WEBPAGE COOKIES

Necessary Cookies

Cookie’s name Description Duration Type Provider
uncodeAI.screen This cookie is set by Uncode WordPress theme to run the Adaptive Images system. According to their documentation, these cookies contain runtime information about the viewport and screen resolution, these data are used on any page refresh to calculate the correct Adaptive Images. No personal information are stored within these cookies.

 

 

Session First party .qquant.gr
uncodeAI.images This cookie is set by Uncode WordPress theme to run the Adaptive Images system. According to their documentation, these cookies contain runtime information about the viewport and screen resolution, these data are used on any page refresh to calculate the correct Adaptive Images. No personal information are stored within these cookies.

 

 

Session First party .qquant.gr
uncodeAI.css This cookie is set by Uncode WordPress theme to run the Adaptive Images system. According to their documentation, these cookies contain runtime information about the viewport and screen resolution, these data are used on any page refresh to calculate the correct Adaptive Images. No personal information are stored within these cookies.

 

 

Session First party .qquant.gr
cky-active-check CookieYes sets this cookie to check if the consent banner is active on the Webpage.

 

 

1 day Third party CookieYes
cookieyesID CookieYes sets this cookie as a unique identifier for visitors according to their consent. 1 day Third party CookieYes
cky-consent The cookie is set by CookieYes to remember the Users’ consent settings so that the Webpage recognizes the Users the next time they visit.

 

 

1 year Third party CookieYes
cookieyes-necessary CookieYes sets this cookie to remember the consent of Users for the use of cookies in the ‘Necessary’ category.

 

 

1 year Third party CookieYes
cookieyes-functional CookieYes sets this cookie to remember the consent of Users for the use of cookies in the ‘Functional’ category. 1 year Third party CookieYes
cookieyes-analytics CookieYes sets this cookie to remember the consent of Users for the use of cookies in the ‘Analytics’ category. 1 year Third party CookieYes
cky-action This cookie is set by CookieYes and is used to remember the action taken by the User.

 

 

1 year Third party CookieYes

 

Functionality Cookies

Cookie’s name Description Duration Type Provider
pll_language The pll _language cookie is used by Polylang to remember the language selected by the User when returning to the Webpage, and also to get the language information when not available in another way. 1 year First party .qquant.gr
PHPSESSID The PHPSESSID cookie is native to PHP and enables websites to store serialised state data. It is used to establish a User session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. Session First party .qquant.gr
wmc It is used for the attribution of candidates and relays to Workable where the candidate came from, for reporting. 10 years Third party Workable

 

Performance and Analysis Cookies – Google Analytics 

Cookie’s name Description Duration Type Provider
_gat_UA-118985840-1 A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to. 1 year Third party Google
_gid Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. 1 day Third party Google
_ga The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. 2 years Third party Google
Google Tag Manager Google Tag Manager is a tag management system (TMS) that allows you to quickly and easily update measurement codes and related code fragments collectively known as tags on your website or mobile app. Session Third party Google

 

  1. Amendment of the Cookies Policy

Quant has the right to amend the Cookies Policy at any time and without prior notice, and notifies you of any material changes, clearly indicating the amendment or amendments for a period of at least two (2) weeks on the Webpage and on the Platform. Please check Quant’s Website at regular intervals for any amendments to the Cookies Policy.

You fully and unconditionally accept the amendments of the Cookies Policy, by accepting all cookies or by choosing to activate some of them.

If one or more provisions of the Cookies Policy is deemed invalid on the basis of law, regulatory provisions or by a court decision, the other provisions will remain in full force and effect.

8. More information

  • by email: dpo@qquant.gr,
  • through the Webpage in the Section “Contact us – Complaint Form” at the link Complaint Form – Quant (qquant.gr)