Quant sets strategic and regular objectives for information security and privacy management, anti-bribery and regulatory compliance, allocates the necessary resources to achieve them, monitors and evaluates them regularly to ensure their continued relevance in the context of continuous improvement of the services it offers.
Its services are aligned with business objectives and organisational priorities, as well as those of customers.
Roles and responsibilities for service management processes are defined and documented in a consistent manner and staff performance is evaluated accordingly.
More specifically, the Company is committed to:
- It provides high quality services that are aligned with the needs and expectations of its customers.
- Implement continuously improved service management processes and technologies to meet the Company's quality and performance objectives.
- Protects the privacy and security of its customers by carefully handling entrusted data and implementing the necessary security technologies and procedures.
- Ensure compliance with all laws and regulations governing the operation of the company, with all relevant international standards applied by the company , and with regulations relating to the services it provides.
- Maintains good business and profitable relationships with customers, subcontractors, suppliers and other interested third parties.
- Ensures and Maintains the competence of all its employees to the required level to enable them to identify and fulfil the Company's contractual, legislative and other requirements for the Services it provides.
- Implements specific processes for the control, effectiveness and continuous improvement of all existing, as well as new services provided.
- Adopts an integrated process-centric approach to effectively deliver the services and meet the requirements of its customers.
- Ensures the Company's continued ability to meet its contractual commitments through appropriate business continuity plans.
- Ensures that services provided are not disrupted when responding to an incident or disaster.
- Ensures that the costing and financial management of services is seamlessly communicated to customers.
- Communicates this policy to its staff, individuals or organizations working under its control, and any other interested parties, as appropriate.
- Satisfying and ensuring the confidence of customers, employees and shareholders are the three main pillars of the company's corporate philosophy. The main objective is to offer the company's customers products and services of excellent quality and high benefit by adding value. More specifically, the company seeks:
- the continuous expansion of the company's market share in Greece and abroad, always giving priority to the provision of high quality services
- the continuous upgrading of the Company's personnel, through training programs
The Company has appointed a Management Officer for each aspect of the Integrated System, who reports to the General Management and ensures that the Company's Management System is implemented and maintained in compliance with the reporting standards and this policy.
This policy statement is reviewed on a regular basis, and in the event of significant changes, to ensure that it remains valid and applicable and is available to all interested parties.