Our Approach
We operate based on three key principles:
Supporting Vulnerable Borrowers: We provide fair and realistic solutions tailored to each borrower's financial situation, helping them reintegrate into the financial system.
Enhancing Financial Awareness: We empower consumers to better understand and manage their finances through customised solutions that match their capabilities.
Strengthening Clients’ Financial Position: Our solutions help clients identify and support vulnerable consumers, improve income, consolidate portfolios, and contribute to the stability of the financial system.
Our Commitment to Sustainability
We are dedicated to fostering a more inclusive and sustainable future while maintaining transparent operations.
Environmental Responsibility: We minimise our environmental footprint by promoting zero-waste policies and energy-efficient practices.
People & Work Environment: We ensure a safe, fair, and inclusive workplace that supports professional growth.
Corporate Governance & Ethics: We operate with integrity and transparency, complying with national and European regulations.
Social Impact We engage in Corporate Social Responsibility initiatives that promote social inclusion and responsible entrepreneurship.
Our Results
Environment: We embrace a paperless office model, reduce energy consumption, and hold ISO 14001:2015 & ISO 50001:2018 certifications for environmental management.
Society: We prioritise employee well-being, uphold human rights, and promote workplace equality. We also support community initiatives through the Qualco Foundation.
Governance: We maintain transparency and integrity in our operations and adhere to regulatory requirements. Learn more about Corporate Governance and the Legal Regulatory Framework here.
Our performance in 2025
66.3%
Women in the total
labour force
53,6%
Women in
senior positions
67.2%
Women in
new hires
11.062
Hours of employee training
and education programmes
*Through the Qualco Foundation
Sustainability Reports
Our Sustainability Reports reflect our strategy, commitment, and impact. Explore the latest report here.